SAP Post-Implementation Support

At Advisory IS Solutions (AIS), we understand that an ERP implementation doesn’t end when the system goes live. For many organizations, the most critical phase is what comes next, the post-implementation period where users settle into new processes, data is validated, and operational continuity must be maintained.

As a fully independent ERP consulting firm, we provide unbiased, hands-on support for clients using SAP ECC, helping them navigate both day-to-day operations and larger system transformations. Our experience ensures organizations can confidently move forward, whether that’s optimizing SAP ECC or preparing for a migration to S/4HANA (or even another system brand entirely).

We provide SAP support that covers the following areas:

• Post-Implementation Support: Our team provides hands-on assistance with issue resolution, system troubleshooting, user training, and process fine-tuning, ensuring the system continues to meet business objectives. We also cover specialized SAP support such as:
  • Repairing or adjusting configuration
  • Fixing enhancements that are not operating as intended
  • Correcting and optimizing workflows
  • Performing mass updates to master data
  • Adding or modifying security roles
  • Assigning security profiles to new users or adjusting existing access
  • Ensuring your system is operating efficiently with technical services
  • Supporting change management to promote adoption and stability

• Project Management Oversight: We help keep your ERP initiatives on track, managing your mini projects, proper allocation of resources, timelines, and cross functional departments and dependencies to achieve the outcome you want quickly.

• Transition Planning: For clients moving from SAP ECC to S/4HANA, we help plan and execute cutovers, ensuring minimal disruption to your operations. From system design, configuration, testing for user adoption, to system cut-over, we guide your team every step of the way.

• Ongoing Collaboration: Acting as an extension of your internal team, we provide visibility, accountability, and communication channels across all stakeholders to keep projects running smoothly.

 

Why Choose Us:

Organizations face numerous challenges during ERP transitions including tight timelines, resource constraints, and the complexity of integrating new functionality with existing processes. We add value by:

• Bringing hands-on, practical expertise directly to your team.
• Offering a vendor-independent perspective, ensuring decisions are made in your best interest, not influenced by software providers.
• Providing a comprehensive service cycle, bridging the gap between implementation, post-go-live support, and future upgrades.
• Enhancing user confidence and adoption through your ERP journey, while providing an unbiased and objective ERP Strategy on project next steps.

Getting support on SAP ECC, upgrading from SAP ECC to S/4Hana, or onto a brand-new system does not have to be disruptive or overwhelming. With the right support and guidance, your organization can transition smoothly, maximize the value of your ERP investment, and continue driving operational excellence.

At Advisory IS Solutions, Inc., we are not just consultants, we are partners, dedicated to ensuring your ERP system works for you, today and in the future.